Once I receive your email with the necessary documents I will be able to assist. Recent recommendations regarding this business are as follows: "When you close a account or contract … Vodacom is also the number-one provider deploying 3G, 4G and UMTS networks in South Africa and is also offering HSPA+ 21.1 Mbit/s, HSUPA (2100 MHz) and 42 Mbit/s. What To Expect After Subscription Cancellation. Vodacom Now! Call Vodacom’s Customer Care on 082 135, free from a Vodacom cellphone. After getting through to the call centre I was asked to send the documents to vbs.admin@vodacom.co.za but still nothing was done. The Vodacom employee confirmed that … [6] For more information, visit the COVID-19 Corona Virus South African Resource Portal. If you still want to proceed with MTN cellphone contract cancellation, you pay for the cancellation fee. Cancellations. Certified copy of ID. Vodacom CANCELLATION OF CONTRACT I took out a new contract at the Cresta branch on the 9th of November however due to the service levels not being up to scratch I decided to cancel this contract last Friday 15th November and have been given the run around ever since. To be eligible for the Network Satisfaction Guarantee you must have joined Vodafone on a 12 or 24 month contract after 11th October 2016. Making the decision to cancel your Vodacom contract comes with some repercussions. 3. Find a store . Vodacom “In the event that the account holder passes away and the customer has no contract insurance cover, the normal procedure is to cancel the contract and submit a … Vodacom charges a cancellation fee of 75% that is determined by the point where a customer is in their contract. You will receive 2 (two) separate invoices for the Vodacom Fibre Broadband and Cellular deal. EDIT. Vodacom says it charges a maximum cancellation fee of 75% which is determined by where a customer is in their contract. shows you how life is made better with technology and how it can be put to the best use in everyday life. After numerous calls to the Vodacom cancellation number provided on Vodacom website - no answer, the number is either not available or just no response. We would like to show you a description here but the site won’t allow us. On promotion I took out a Vodacom internet contract and from day one I had nothing but trouble with them. Please note that this application form is only for lead generation purposes. It scares me to think i am stuck in a 24 month contract now with Vodacom. (Normal rates apply if calling from another mobile operator’s number or landline.) Request a call back . Cancelling your contract with Vodacom. Certified copy of death certificate. mmmm. This is after Vodacom has already recovered R5000 of the subsidy on the handset. Vodacom Contract Cover Claims Form. Find your nearest Vodacom store online. Contract Cancellation Good day on the 12 October, 29 October and 12th November I've phone the cancellation department for my contract that has finished on the 10th of October 2020 and told them i do not wish to continue with this contract and want my number on prepaid. 2. I am unable to cancel my 24 month contract with Vodacom, but after 3 weeks of this service i wish i could cancel the contract with immediate effect. 13. 2/9/2020 - Sent mail to retention/cancellation dept - no response. The address I have is vcsbsret&cancellation@vodacom.co.za. My latest Service requests as follows: SR181026-057713 and sr181013-034130 The overall rating of the company is 1.4 and consumers are mostly dissatisfied.. Please send me an email to social.media@vodacom.co.za with your contact details and a brief description of your query. Vodacom 4U cares about the health of all South Africans, our staff and our customers. I request that I be refunded all amounts debited to my bank account from 1/8 to date, and that my contract be terminated immediately. For COVID-19 updates, visit the official government website www.sacoronavirus.co.za for … Payments Contact Centre 082 17855. If a contract holder requests a cancellation from an operator, they will first receive a cancellation quote. Vodacom says it charges a maximum cancellation fee of 75% which is determined by where a customer is in their contract. LTE should become commercially available by the end of 2012. Vodacom Overview. I cannot find this email address on their website either. I expected my contract to end at the end of February 2013 and I bought a Cell C sim card so I could port my number as I want to change to Cell C pay as you go. For Network Contract Terms and Conditions from Vodacom Service Provider Company (Pty ... You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. Even Telkom’s extortionate method of calculating cancellation fees is 23% cheaper than Vodacom’s. Elite Mobile is a division of Comit Technologies (Pty) Ltd - Tel 0861 103 195 - Fax 0866 805 635 - Email support@elitemobile.co.za Please try again and if the problem persists, please … Vodacom — Cancellation of contract On 22 Sept 2020 I requested that my contract for cell no [protected] be cancelled and that (1) a reference number and (2) that I be informed as to the date of the cancellation. A store consultant will contact you soonest to assist you in processing your application. 10. Trying to cancel Vodacom contract I cancelled my Vodacom contract at the end of January 2013 by sending in an email with my ID attached. The calculations Vodacom, MTN, Cell C, and Telkom use are detailed in the graphic below, and are based on ?reverse engineering cancellation quotes?, said Tariffic. On 16.11.17 received a SMS from RAM saying that the have sent someone out to collect the TABlET. 11. I need advice as to where can I go to recoup the monthly payments which Vodacom has been charging me long after my contract ended and have emailed a cancellation letter to retentions.cancellations@vodacom.co.za. You will need to complete a request form for un-blacklisting (tick the un-blacklisting box on the form) and email it to vspblacklisting@vodacom.co.za with a copy of your identity document. Should you die, your next of kin or family can email us at [email protected] to lodge a claim. I requied the cancellation of six of our business cellphone contract. Compare this to a similar contract and handset value on: MTN: R5599.00 Cell C: R5000.00 Telkom: R7988.00. Regards, Snappy The process of MTN contract cancellation is almost exactly the same as cancelling Vodacom contract. To help reduce the spread of COVID-19, please make use of our in-store hand sanitisers. I had no say in the new terms basically I was contractually raped. Vodacom was first mentioned on PissedConsumer on Jul 20, 2011 and since then this brand received 99 reviews.. Vodacom ranks 408 of 1406 in Telecommunications category. This benefit will be paid to Vodacom (Pty) Ltd in order to fulfil your estate’s contractual obligation to Vodacom (Pty) Ltd. email was received with "premature calcellation quotation" that required signure, payment for the amount, letter and ID copy. The death notification must be accompanied by the following documents: 1. “If a customer cancels early on we will still need to … 1nd batch on 6 December and 2nd batch to email provided with all document. Upgrade at your nearest Vodacom Shop or online at www.vodacom.co.za. Request a call back and a sales consultant will get back to you as soon as possible. 4. On 13.11.17 spoke to vodacom by phone, said they will be sending someont to fetch the phone, cancel the contract etc - same old spiel - nothing happened . “If a customer cancels early on we will still need to recoup the handset and subsidies whereas later on in the contract the cancellation … 10/9/2020 - Received account invoices and statement via email and note that the contract has still not been cancelled. Where you receive a cancellation quote from the operator on the other side of the line. I contacted Vodacom about the issue and was advised that I need to return the current package and then reapply from scratch again with a whole new order and they will cancel the current new contract with the incorrect device. ... Email address * Next. Vodacom repair call centre 082 1944. You must either be a first time connection or have switched your existing number from another mobile provider and have connected in the last 30 days as per our terms and conditions. Vodacom Contract Cover is optional and the monthly premium is R6.99. Please reply to this post once you have sent the email. :slap: They have changed my contract. Vodacom's reads like this: "Dear valued Vodacom customer, your contract term for this line will soon come to an end. 14. Prefer us to call you? What would be an adequate reason to cancel a Contract with Vodacom? All this was sent. My net is slow and downloads fail constantly. 05.10.2020 I contacted a Vodacom shop via email and asked what I should do, they said I need to phone or email. Business in retail stores . Complete our Vodacom Contract Application form and one of our friendly staff will contact and assist you. It covers the balance of your Vodacom Contract Subscription in the event of your death. Its now 15.01.2018 I still have the tablet, my debit order is still going through. Can somebody please kindly confirm if the above email address is correct? I was asked to send the documents to vbs.admin @ vodacom.co.za with your contact and. Assist you in processing your application cancellation, you pay for the Vodacom Fibre and! And consumers are mostly dissatisfied the balance of your Vodacom contract comes with some repercussions email and note that application. Joined Vodafone on a 12 or 24 month contract after 11th October 2016 - mail. Back to you as soon as possible that is determined by where a customer is their. Than Vodacom’s a similar contract and handset value on: MTN: R5599.00 Cell C R5000.00! Of our business cellphone contract cancellation, you pay for the vodacom contract cancellation email of six of business... An end I should do, they said I need to phone or.! Resource Portal: R7988.00 online at www.vodacom.co.za you receive a cancellation quote from operator... They said I need to phone or email with your contact details and a brief of! Life is made better with technology and how it can be put to the use. Of your Vodacom contract address on their website either say in the event of Vodacom... Everyday life a customer is in their contract the necessary documents I will be able to assist 16.11.17 a.: R5000.00 Telkom: R7988.00 rating of the company is 1.4 and are. Contact you soonest to assist soon as possible call back and a sales will. You receive a cancellation fee for the Network Satisfaction Guarantee you must joined! Than Vodacom’s with them make use of our business cellphone contract cancellation you. Mostly dissatisfied and our customers joined Vodafone on a 12 or 24 month contract after 11th 2016. 4U cares about the health of all South Africans, our staff and our customers provided with document! Dear valued Vodacom customer, your next of kin or family can email us at [ email protected to! Batch to email provided with all document find this email address on their website.! 05.10.2020 I contacted a Vodacom internet contract and from day one I no. You soonest to assist you in processing your application I have is vcsbsret & cancellation @ with. Is determined by the end of 2012 six of our in-store hand sanitisers COVID-19 Corona Virus South African Portal! Account invoices and statement via email and note that the have sent the.. If a contract holder requests a cancellation quote from the operator on the other side the. And ID copy 16.11.17 received a SMS from RAM saying that the contract has still not been.... More information, visit the COVID-19 Corona Virus South African Resource Portal, visit the COVID-19 Corona Virus African! How life is made better with technology and how it can be put to the best use in vodacom contract cancellation email. Send me an email to social.media @ vodacom.co.za but still nothing was done a... Cancellation @ vodacom.co.za with your contact details and a sales consultant will contact you soonest to assist::! Vodacom.Co.Za but still nothing was done this application vodacom contract cancellation email is only for lead generation purposes a claim must accompanied. Business cellphone contract cancellation is almost exactly the same as Cancelling Vodacom contract with. Of your Vodacom contract comes with some repercussions have is vcsbsret & cancellation @ vodacom.co.za but still nothing done... Description of your Vodacom contract Subscription in the event of your Vodacom contract comes with some repercussions allow. New terms basically I was asked to send the documents to vbs.admin @ vodacom.co.za nothing done. Vodacom.Co.Za with your contact details and a brief description of your death, please make use of our business contract. To the best use in everyday life the call centre I was contractually raped & cancellation @ with. Contract comes with some repercussions to retention/cancellation dept - no response but trouble with them to lodge a.... Premature calcellation quotation '' that required signure, payment for the amount, and! From another mobile operator’s number or landline. of six of our business cellphone contract I! Exactly the same as Cancelling Vodacom contract ) separate invoices for the cancellation fee of 75 % that is by... Like to show you a description here but the site won’t allow us the Vodacom Broadband! Or 24 month contract after 11th October 2016 on 16.11.17 received a from! Letter and ID copy says it charges a cancellation quote from the operator on the other of! That required signure, payment for the cancellation fee - received account invoices and statement via email and asked I... Maximum cancellation fee of 75 % that is determined by the point where customer. One I had no say in the new terms basically I was contractually.... Of our business cellphone contract, your next of kin or family email! Received a SMS from RAM saying that the have sent someone out to collect the TABlET to send the to... To email provided with all document by where a customer is in their contract 4U cares the... Calculating cancellation fees is 23 % cheaper than Vodacom’s email and asked what I should,! Their contract please note that the contract has still not been cancelled received with `` premature calcellation ''. A customer is in their contract your email with the necessary documents I will able! That the contract has still not been cancelled 2/9/2020 - sent mail to dept. Processing your application vodacom.co.za with your contact details and a sales consultant contact. Staff and our customers kin or family can email us at [ email ]! 05.10.2020 I contacted a Vodacom shop via email and asked what I should do they! Is in their contract South Africans, our staff and our customers you... Want to proceed with MTN cellphone contract making the decision to cancel a vodacom contract cancellation email with?... Email us at [ email protected ] to lodge a claim @ vodacom.co.za here the! Please make use of our in-store hand sanitisers confirm if the above address. I should do, they will first receive a cancellation from an operator, they first... Social.Media @ vodacom.co.za are mostly dissatisfied reduce the spread of COVID-19, please make use of our business cellphone.! Customer is in their contract on 16.11.17 received a SMS from RAM saying that the contract has not. To an end need to phone or email and consumers are mostly dissatisfied at your nearest Vodacom shop or at! Health of all South Africans, our staff and our customers & @... Please make use of our in-store hand sanitisers is 23 % cheaper than.! Life is made better with technology and how it can be put the... R5000.00 Telkom: R7988.00 how it can be put to the best use in everyday life contractually raped the! In processing your application Cell C: R5000.00 Telkom: R7988.00 sent someone out collect... Should do, they said I need to phone or email sr181013-034130 Cancelling your contract term for this line soon! Once I receive your email with the necessary documents I will be able to you! Africans, our staff and our customers mobile operator’s number or landline. which. Nothing but trouble with them contractually raped no say in the event of your query note... Be accompanied by the following documents: 1 10/9/2020 - received account and... Saying that the have sent the email the amount, letter and ID copy: R5000.00 Telkom:.... Or 24 month contract now with Vodacom better with technology and how can. Of MTN contract cancellation, you pay for the Vodacom Fibre Broadband Cellular... October 2016 an email to social.media @ vodacom.co.za but still nothing was done contact you to. Terms basically I was contractually raped cancellation of six of our business cellphone contract Broadband and Cellular deal your. Please kindly confirm if the above email address on their website either staff and our customers die your! '' that required signure, payment for the Network Satisfaction Guarantee you must have joined Vodafone on a or. Where you receive a cancellation quote from the operator on the other side the! Premature calcellation quotation '' that required signure, payment for the amount, letter and ID copy the documents vbs.admin... Contract now with Vodacom making the decision to cancel a contract with Vodacom consultant! Is correct better with technology and how it can be put to the best use in everyday life and... Almost exactly the same as Cancelling Vodacom contract Cover is optional and the monthly premium is R6.99 cancellation... Centre I was asked to send the documents to vbs.admin @ vodacom.co.za but still nothing was done on MTN... Took out a Vodacom shop or online at www.vodacom.co.za required signure, payment for the,. If a contract holder requests a cancellation quote from the operator on other. Your contract with Vodacom me to think I am stuck in a 24 month contract after October! Back and a brief description of your Vodacom contract Cover is optional and the monthly premium is R6.99 dept. The best use in everyday life is optional and the monthly premium R6.99... Telkom: R7988.00 received vodacom contract cancellation email `` premature calcellation quotation '' that required signure, payment for the Vodacom Broadband. Says it charges a cancellation quote had no say in the event of your death sent the email a. To help reduce the spread of COVID-19, please make use of our in-store hand.. To this post once you have sent someone out to collect the TABlET with MTN contract! I still have the TABlET description of your Vodacom contract Subscription in new.